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Trade News Archive May 08 April 08 March 08 February 08 January 08
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27th May 2008
Consumers get better protection from rogue traders
New rules which target rogue traders have come into force in the UK.
Yesterday (May 26th), the new Consumer Protection Regulations were introduced. These require all businesses to treat customers fairly and not to omit important information or make misleading statements when trying to make a sale.
The introduction of the rules was welcomed by the National Consumer Council (NCC), which said that it had been working for two decades to improve protection legislation for consumers.
Carl Belgrove, a senior policy advocate at the NCC, explained: "These new laws represent a big boost to consumer protection, particularly for vulnerable people who are targeted by rogue traders.
"The one thing missing is a way for consumers to claim compensation when businesses act unfairly and we hope that will be remedied soon."
The group explained that the same legislation in Ireland includes a civil redress mechanism that means consumers can take legal action when unfair commercial practices have been exposed.
Currently, the Law Commission is examining the possibility of introducing similar systems in the UK. However, it is not thought that it will deliver its report on the issue until 2010 at the earliest.
(c) 2008 Adfero Ltd.
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