MAY TRADE NEWS

Warehouse complex proposed for Peterborough

Local authorities urged to help businesses improve recycling

Business leaders lose faith in the Labour government

Sole traders join forces on the Isle of Wight

FPB calls for government to cancel fuel duty increase

Consumers get better protection from rogue traders

Health and beauty sector will grow despite economic slowdown

Credit crunch hits wholesale and retail businesses' cash flows

CBI reports manufacturers expect to increase prices

Businesses attack new agency worker rules

Credit crunch 'has not stopped owners selling their businesses'

BRC stresses UK firms do not use exploitative suppliers

OFT targets retailers who claim to be closing

Carbon Trust urged to support small firms

London business buck trend as sales increase

Bank charges 'could harm small business

Small businesses 'could be hurt by extended flexible working rules'

BRC reports gloomy sales figures

Businesses urged to embrace rail network

Business pessimistic about economic future

Fuel duty rises 'should be postponed to help businesses and consumers'

Report calls for better government support of small businesses

Businesses asked for bribes to win contracts

Small businesses hit by staff absences

Small businesses 'turn to older employees to plug skills gap'

Businesses warned of continuing economic slowdown

Tories pledge to support small suppliers and local businesses

Continuity plans 'vital for small firms'

Manufacturers force to pass rising costs on to customers

Oxfordshire Retailers Flex Their Muscle

FSB steps up campaign to protect local suppliers

Small firms 'are turning to bridging loans to maintain cash flows'

Government looks to help business by streamlining consumer laws

Business disappointed by interest rate hold

Shop prices 'only rising slowly'

Postal competition 'has not helped small wholesalers'

Small firms are turning to bridging loans to maintain cash flows

South-west's roads 'need to be improved to help wholesalers'

Retailers see April increase in shoppers

Government urged to involve small firms in tax forum

Good online retail practice satisfies customers

Small retailers urged to embrace gift card schemes

Commission inquiry not doing enough for small retailers

Hornby buys model car maker Corgi

Trade News Archive May 08 April 08 March 08 February 08 January 08

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27th May 2008

Consumers get better protection from rogue traders

New rules which target rogue traders have come into force in the UK.

Yesterday (May 26th), the new Consumer Protection Regulations were introduced. These require all businesses to treat customers fairly and not to omit important information or make misleading statements when trying to make a sale.

The introduction of the rules was welcomed by the National Consumer Council (NCC), which said that it had been working for two decades to improve protection legislation for consumers.

Carl Belgrove, a senior policy advocate at the NCC, explained: "These new laws represent a big boost to consumer protection, particularly for vulnerable people who are targeted by rogue traders.

"The one thing missing is a way for consumers to claim compensation when businesses act unfairly and we hope that will be remedied soon."

The group explained that the same legislation in Ireland includes a civil redress mechanism that means consumers can take legal action when unfair commercial practices have been exposed.

Currently, the Law Commission is examining the possibility of introducing similar systems in the UK. However, it is not thought that it will deliver its report on the issue until 2010 at the earliest.

 

(c) 2008 Adfero Ltd.